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Problem: AC Unit Not Turning On-How to Fix it.

troubleshooting air conditioners and heat pumps

Problem: My air conditioner will not turn on. What could be the problem with my AC not turning on?

Answer: I found this excellent YouTube video from Word of Advice TV that explains many problems that can cause your Air Conditioner to not work or come on. This is one of the best videos I have ever seen on troubleshooting an air conditioner. I hope this helps you find and fix your air conditioner or heat pump system. If you have any questions please respond in the comments below or email me Steve Arnold at: Support@arnoldservice.com. Thanks so much for giving us the opportunity to serve you! Hope you have a blessed day! Steve

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Top 10 Air Conditioner Service Call Problems

troubleshooting air conditioners and heat pumps

Many people have trouble troubleshooting and finding out what is wrong with their air conditioner when it does not work. I found this excellent Youtube video from Word of Advice TV that shows what are the top 10 air conditioner service call problems. I have the video below. I have the problems listed below the video.  You can see that many of these problems can be easily fixed and are easy inexpensive problems.  I counted 17 top problems and 9 honorable mention problems. I hope this helps you find and fix your air conditioner’s problem. We would love to help you out and earn your business. Please email us anytime if you have questions. Support@arnoldservice.com

  1. Bad Capacitor. Please click here to see the capacitors we sell.
  2. Refrigerant Leaks
  3. Plugged or stopped up condensate drain line. If you have a condensate pump make sure the pump is working and the condensate pump safety switch is not open.
  4. Bad control board on furnace or heat pump.
  5. Bad condenser fan motor. Please click here to see the condenser fan motors we sell.
  6. Bad blower motor or bad blower motor capacitor. Please click here to see the blower motors we sell.
  7. Compressor shorted to ground. (will need a new compressor).
  8. Dirty furnace filter
  9. Tripped AC Breaker (If your AC is not coming on I would suggest turning the breaker completely off and back on again to make sure the breaker is on. Do not touch anything metal on your circuit breaker box for safety).
  10. AC completely out of refrigerant (Freon).
  11. Dirty Condenser Coil
  12. Bad Contactor. We sell contactors on the following page: Please click here to see the contactors we sell.
  13. Drain pan coil leaking water.
  14. Mouse or insect damage in the control box.
  15. Broken or loose wires.
  16. Locked Rotor on compressor. Might use an SPP6 to unlock compressor. Please click here to see the SPP6 compressor hard start booster we sell.
  17. Inefficient Compressor where the valves are blown on the compressor.

Honorable Mention Problems:

  1. Furnace switch turned off on the side of the furnace.
  2. Blown AC disconnect fuses.
  3. Evaporator Coil completely clogged with lint and dirt.
  4. Restricted metering device. Either restrictor pin orifice or TXV stopped up or not working properly.
  5. Cracked condenser fan blade.
  6. Thermostat bad or thermostat batteries bad.
  7. Low voltage transformer bad. Please click here if you are interested in the low voltage transformers we sell.
  8. Door safety switch on furnace not pushed all the way in. Furnace blower door is loose.
  9. Vandalism where someone intentionally did something to cause the AC unit not to work.
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Do not test a pressure switch by sucking on the pressure switch tubing.

I wanted to post this because many people are telling me that they are sucking on the pressure switch tubing to test pressure switch operation. I have heard from other forums that you should not suck on the pressure switch to test it because this can damage the diaphragm inside the pressure switch. It would be best to use a manometer or test with a volt meter like we advise on the following page: https://arnoldservice.com/how-to-test-and-troubleshoot-gas-furnace-pressure-switches/ I wanted to pass this along so others will not damage pressure switches. Please feel free to comment below.

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Always allow electronic parts to warm up to room temperature before applying power.

Rheem Ruud Furnace Control Board 62-25338-01

I remind myself of a terrible experience I had several years ago when I brought my desktop computer in from a cold car, plugged it in and fried the mother board! I found out the hard way that it is always a good idea to allow an electronic part like control boards, pressure switches, televisions, laptops, etc. to warm up to room temperature before applying power. If you bring anything in from the cold outdoors into a warm home, condensation (water) will form on the part. We all know that water is a conductor. We can see why so many electronic parts can get destroyed if we do not allow them to warm up before applying power.  I would strongly suggest that we allow the electronic parts and devices to sit for a couple of hours for warm up. This allows time for the water condensation to evaporate before applying power. I hope this will save you and others from problems.

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Aprilaire 500 Humidifier Maintenance Video

Aprilaire 550560

Below we have an Aprilaire humidifier 500 maintenance video made by HVAC.com. Many thanks to HVAC.com for making this informative video! This video shows you step by step how to perform the seasonal maintenance on your Aprilaire 500 Bypass Whole Home Humidifier. In the video it shows how to check the water feed tube, the strainer, the drain tube, the drain spud, the orifice, and the water panel. All of these are important parts that ensure your humidifiers performance and efficiency. Please click here if you would like to see the parts and supplies that we sell for the Aprilaire Model 500 series humidifiers. Please email us anytime if you have questions. Our email address is: support@arnoldservice.com. We would love to help you out and have your business!

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Aprilaire 700, 760, 768 Fan Powered Humidifier Maintenance Video

aprilaire 700

Below we have an Aprilaire Fan Powered Humidifier Maintenance Video made by HVAC.com. Many thanks to HVAC.com for making this informative video. This video will show step by step how to service your Aprilaire 700, Aprilaire 700M, Aprilaire 760, Aprilaire 768 fan powered humidifier. Please click here if you would like to see the Aprilaire humidifier parts and supplies that we sell for the Aprilaire model 700 series humidifiers. If you have any questions please email us anytime: support@arnoldservice.com  or comment below. We would love to help you out and have your business!

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Aprilaire Model 401 Filter Instructions

HVAC troubleshooting videos

Below we have a YouTube Video made by Santa Fe Air Conditioning and Heating which shows how to install the Aprilaire 201 and 401 filter. We sell the Aprilaire Model 401 filters on the following page: Please click here if you would like to see the Aprilaire 401 filters that we sell. If you have any questions please email us anytime: support@arnoldservice.com We would love to help you out and have your business!