Question: I have a Super Quiet 80 Achiever Series by Rudd furnace. It works great when it wants to. Intermittently it will shut down at night and we have to wake up cold in the morning. Troubleshooting reveals the first burner of the 3 always lights like it is supposed to, but the other 2 don’t always follow suit. Sometimes they light off and other times they try twice , fail , and the furnace shuts down till we reset everything and start over. Service tech came out, cleaned the ignitor, checked everything he could think of and it seemed to work well while he was here. He said we could possibly have a low gas pressure problem. I guess I’m looking for some professional input before calling him back and start the high priced guessing game again. I would really appreciate any input you could give me. Thanks in advance !! Joe
Answer: Hi Joe! Sorry to hear that you are having trouble with the burners not lighting all the way across sometimes. This probably occurs most often when the furnace is cold and trying to light and start. If the service tech did not already do this I would suggest that you turn the furnace and gas off, take the burners out and blow them out with compressed air and use a wire brush to clean them out on the outside. I would unscrew the gas orifices and blow them out with compressed air. I would suggest either cleaning or replacing the flame sensor while you have the burners out. If you need part numbers please send me your furnace’s model number and serial number to our email address:firstname.lastname@example.org and I will give you the part numbers. If you are still having problems with the two burners not lighting properly I would suggest adjusting the gas pressure up on your gas valve. I would suggest turning the adjustment screw counter-clockwise 1/4 a turn and test to see if this helps. Be ready to turn the furnace off with the power switch if the furnace does not light right away because if the gas valve is not adjusted properly it can cause delayed ignition (small explosion) and this is not good. I have seen delayed ignition blow furnace doors off! There is a good Youtube video on how to properly adjust gas pressure on the following page: https://www.youtube.com/watch?v=xvQabz6d_4g Thanks to ACServicetech for making this great video! Your problem sounds like either dirty burners or gas pressure on the gas valve set too low. I hope you can find and fix this problem soon! Steve
We have had many people ask us about how to troubleshoot Honeywell Smart Valves. I found a real good Youtube video made by ACServicetech which explains how to troubleshoot Honeywell Smart Valve gas valves below. I hope this will help you to easily troubleshoot your furnace problems. We sell one Honeywell Smart Valve on the following page: https://arnoldservice.com/product/sv9501m2528-honeywell-smart-gas-valve/ We sell the Honeywell Smart Valve complete pilot burner assembly on the following page: https://arnoldservice.com/product/70l5401-honeywell-smart-valve-complete-pilot-burner-assembly/ Please email us anytime if you have a question. Our email address is: email@example.com. We would love to try and help you out! We hope the following video will help:
We have many customers ask how to find a low voltage short when the low voltage transformer is burning up or the fuse on the control board constantly blows? Most of the time I have found that shorts occur in the thermostat wires that go out to the outdoor condensing unit. Wear and tear of sun light, animals or weed eaters usually cause these shorts. I would suggest inspecting the thermostat wires for cracks, wear and tear. Pay close attention to where the thermostat wires go through the body of the furnace or air conditioning unit. Many times the thermostat wires will short out against the body of the furnace or air conditioner. I found this real good Youtube video on how to find low voltage shorts by ACservicetech. I hope this great Youtube Video will help you out in finding where the short is located. Thanks so much to ACservicetech for making this great video! If you have any questions please email us anytime: firstname.lastname@example.org
Problem: The pilot on my furnace will not stay lit after we had a new roof installed. The only changes I’ve made are: New cheap $1.58 furnace filter (30-day) Ace Hardware, New roof and New roof vents (my attic is SO windy compared to before) Maybe the roofers disconnected the furnace vent in attic and it’s causing a back-draft? Thanks greatly for any help. I’m very desperate! Lori
1. Many times the roofers knock, sand off the shingles, dirt or rust on to the burners or into the pilot light and the pilot and burners need to be cleaned to work and burn properly. You should have a nice blue flame that encompasses the thermocouple. If the flame is not blue or not strong you probably need to clean the pilot. If the pilot is yellow the pilot needs to be cleaned.
2. Rust or dirt that falls on the burners can cause delayed ignition which would be like a mini explosion when the furnace tries to light. This could cause the pilot to blow out when the furnace ignites. This usually happens when the furnace tries to light after it has been off for a while (furnace is cold).
3. Check the furnace when the burners are on and make sure they are fully burning a blue flame from the front to back all the way. If not then the burners might need cleaning, the vent could be stopped up or if not burning properly only when the blower is on then this would be a sign of a heat exchanger leak.
4. Check to make sure that the hot gas is all going up your vent stack through the roof by feeling around the bonnet where the vent attaches to the furnace. If any heat is coming out around the bonnet when the gas is burning on your furnace then your furnace is not venting properly and you need to turn it off because this can be dangerous. Need to get the vent fixed.
5. The furnace and water heater vent as you know should run a couple of feet above the roof and not terminate in the attic. This is dangerous if it vents up in your attic. I could cause a fire or allow carbon monoxide into your home.
I hope this gives you some things to look for. I hope you can easily and inexpensively find and fix the problem. I hope all that the furnace needs is a good cleaning. Thanks for asking this question!
We had this question asked this week by a potential customer and I did not know what the word, “Protected” on air conditioner run capacitors meant until I researched it on the Internet. Our customer’s question was the following:
“The AC (Carrier) in our vacation home failed and needs a replacement. The original has the word PROTECTED stamped on its metal wall. I found a local supplier that has a new Capacitor that has the same spec except it does not have the PROTECTED stamp. My question is what does Protected entail and is it an essential when replacing a Capacitor.”
My answer: I really did not know what “Protected” meant until I started researching on the Internet and found the following answer on the HVAC Talk website. I opened a few of the capacitors that we sell and all of them say, “Protected” on them. The Titan Pro capacitors we sell say, “Protected 10,000AFC“. The following is what I found when I Googled the topic: “Its a safety rating. Some capacitors are designed so that if the cap short circuits and starts building up pressure inside the can the terminals will disconnect themselves from the internal connections to the cap plates. This opens the circuit before the can can burst or explodes. When you see the top of a capacitor can bulged out you can see that the terminals and plates inside the capacitor have pulled away from the plate connections in the can. I think circuit breakers carry the same ratings…..”
I would think that it is important to have a capacitor that has “protected” on it so it does not damage your equipment. If a capacitor is not protected then it could short out and damage other controls in an air conditioning system which could be very costly. All of the capacitors that we sell have “Protected” stamped on the body of the capacitor. We sell many different capacitors on the following page: Please click here to see the capacitors we sell. Thank you so very much for asking this question! This was a learning experience for me! Thanks! Steve Arnold
Water under the cooling coil can be caused by several things. (1) Most of the time it is caused by a stopped up condensate drain line and you should be able to blow compressed air through the line or take a wet vac and suck on the end of the condensate line to clear the clog. In severe cases sometimes the condensate line has to be cut with a saw or PVC cutter to remove the clog. I have also had to remove the evaporator coil covers to get to the coil drain pan and drain pan opening in order to clean the coil drain pan and condensate drain opening with a wet vac to get the coil drain unstopped and clean the coil drain pan while I have the evaporator coil open. I would suggest testing the coil drain pan with water by pouring water into the coil drain pan with a cup or bottle to make sure the drain is open before closing the evaporator coil back up. (2) Sometimes coil drain pans develop holes and you would need to repair the leak in the pan by using epoxy of silicone caulk. I would try to make sure the condensate drain line is open before checking to see if the evaporator coil drain pan is leaking. If the condensate drain line is open and you are not getting any water or not much water out of the condensate drain then more than likely you have a hole in the condensate drain pan. I have tried to repair the pans before with epoxy and silicone, but most of the time this fix will only last one or two years. If you have a leak in the evaporator coil drain pan I would recommend replacing the entire coil. Repairing the drain pan can be time consuming and like I said usually does not last long because the coil pan has probably deteriorated in other places. Most of the time the entire evaporator coil has to be removed to do the repair. I some cases I had my sheet metal man make a new coil pans, but removing the old coil with all the movement, screwing on a new coil pan and heating the refrigeration lines to reinstall the coil after the new pan has been installed can cause refrigerant leaks. In my opinion after many years it is best to get a whole new evaporator coil and be done with it. (3) water on the floor around an evaporator coil or furnace can also be caused by a system being low on refrigeration charge and freezing up because of being low on charge or having poor air flow. Most of the time if a coil freezes up it is caused by a low charge, but I have seen cases where a dirty filter, dirty evaporator coil, or slow blower motor (might need a new motor capacitor) have caused evaporator coils to freeze up melt and cause water on the floor. If your coil is freezing up I would suggest checking anything and everything that could cause poor air flow across the coil and if everything is clean call a service tech to check the refrigeration charge in your air conditioning or heat pump system. I hope I have given you some things to look for if you find water on the floor around the furnace or under the air conditioner air handler. If you have any other questions please ask anytime. Our email address is: email@example.com
We have been in HVAC service for over 28 years. We have found it best to ask our customers over the phone the following questions before we make a service call. These are simple, easy solutions to air conditioning problems that customers can check before calling for service. We have seen many times where customers have solved their own air conditioner or heat pump problem by finding one of these problems with there air conditioner or heat pump. Before calling for service we would suggest that you: (1) Make sure the breaker which controls the air conditioner or heat pump has not tripped. Many times breakers will look OK when they actually are not. I would suggest resetting the air conditioner circuit breaker to make sure you are getting power to the unit. *Make sure you are not grounded when resetting breakers. Make sure you have shoes on and do not touch anything that would ground you out like the metal breaker box. Touch the plastic breaker handle only. (2) Make sure that you are getting power to the furnace or air handler. Most furnaces have a light switch on the side that may have been accidentally turned off. I know several of our customers who went without AC for days only to find out all they had to do is reset the switch on the side of the furnace! Most air handlers have breakers. We would suggest resetting the circuit breakers on air handlers. (3) Make sure that the furnace door is on tight. Many of the furnaces have door safety switches that turn off the furnace if the door is loose or removed. (4) If you have a condensate pump or secondary drain pan safety switch then make sure the safety switch on a condensate pump or pan over-flow switch has not caused the AC system to stop. Many times a slight movement (slight kick) to a stuck condensate pump will free the float safety switch, the condensate pump start pumping and will allow the AC to start working again! Sometimes drains on secondary drain pans will stop up and cause flow safety switches to cut the system off to prevent flooding. If you have a condensate pump or float safety switch make sure the condensate pump is working and the secondary drain pan is not stopped up. (5) Inspect the thermostat wires going to the air conditioner or heat pump to make sure they are in good condition. Many times we have found thermostat wires that have been damaged by weed eaters or chewed through by pets or stray animals. Most of the time this requires replacing the thermostat wires. We hope these suggestions will help you save money and prevent unnecessary time without having air conditioning. If you have any questions will be be glad to try and assist. Our email address is: firstname.lastname@example.org Steve & Barbara Arnold
Recommendation: When the temperature gets above 75 degrees outside it is a good idea to test your air conditioner or heat pump system to make sure it is working properly before the air conditioning rush has HVAC contractors days behind and you waiting in a hot home.
I try to recommend to all of our customers to turn on and test their Air conditioner and heat pump units. I recommend that you let you let your unit run for about 15 minutes to make sure it is running OK and cold air is coming out of the registers. The air temperature coming out of the registers should be between 15 and 20 degrees colder than your indoor home temperature. A home that is 75 degrees inside should have 55 to 60 degree air coming out of the registers. If you are not getting this temperature difference, then I would recommend calling someone to have you air conditioner checked out before it really gets hot. I will be glad to try an answer any of your questions if you would like to comment or email us at: email@example.com
Thanks so much for your interest in or website. I hope you have a blessed day! Steve Arnold
I wanted to post this because many people are telling me that they are sucking on the pressure switch tubing to test pressure switch operation. I have heard from other forums that you should not suck on the pressure switch to test it because this can damage the diaphragm inside the pressure switch. It would be best to use a manometer or test with a volt meter like we advise on the following page: https://arnoldservice.com/how-to-test-and-troubleshoot-gas-furnace-pressure-switches/ I wanted to pass this along so others will not damage pressure switches. Please feel free to comment below.