Welcome to Our Customer Service, Return Policy Page!

 

 

Same Business Day Shipping On All Orders Received Before 3 PM Eastern Standard Time!

We would Love to Have Your Business!

[Home] [Air Conditioning Parts And Repairs] [Amana Parts] [Aprilaire Space-Gard Filter Media] [Aprilaire 201 Filter Medias] [Aprilaire 213 & 413 Filter Medias] [Aprilaire 2200/2400 UpGrade Kits] [Aprilaire 401 Filter Medias] [Aprilaire 501 Filter Medias] [Aprilaire Humidifier Water Panels] [Aprilaire Humidifiers] [Aprilaire Humidifier Parts] [Bonus Buys!] [Bryant Carrier Humidifier Panels] [Bryant Carrier Parts] [Capacitors] [Compressor Hard Start Boosters] [Condensate Pumps DiversiTech] [Condensate Pumps Little Giant] [Contactors] [EasySeal Air Conditioner Leak Sealer] [Electric Heat Repair Parts] [EZ Flex filters] [Fan Blower Controls] [Favorite Christian Websites] [Furnace Control Boards] [Furnace Flame Sensors] [Furnace Hot Surface Ignitors] [Furnace OEM Parts] [Gas Valves] [General, GeneralAire Filters] [General, Generalaire Humidifier Water Panels] [Goodman Janitrol Parts] [Guardian Air Purification System][Hartell condensate pumps] [Honeywell Filter Media] [Honeywell Glowfly Igniter] [Honeywell SmartValve Ignitor Assembly] [Humidifier Parts] [HVAC Supplies & Tools] [International  Comfort Products Parts] [Nordyne Parts] [Popular HVAC Questions & Answers] [Quoted Items Purchase Page] [Rheem Ruud Parts] [Swine Flu H1N1 Prevention] [Troubleshooting Air Conditioning Problems] [Troubleshooting Heating Problems] [York Parts] [Shipping Time] [Privacy Policy] [Customer Service Return Policy] [Customer Testimonials] [Contact Us]

** PLEASE DESCRIBE THIS IMAGE **We Sell Heating, Air Conditioning Parts & Supplies To You At Low Wholesale Prices!

 

Hello Everyone! We Hope All of You Have A Happy, Healthful & Prosperous 2009!

Our site is closed on Sunday.

Kentucky State Masters HVAC License # M01340

We are members of the Better Business Bureau with an A+ Rating.

Return Policy:

Please keep your receipt or provide us with a purchase date so we can look up your invoice. We can not give refunds without a receipt showing your original purchase date and the merchandise back in our hands. No Returns will be accepted after 30 Days from date of purchase. All same day order cancellations are subject to an 8% restocking fee, because this is the fee that we pay our credit card companies.  Absolutely No Returns on Any Electronic Furnace Control Boards, Furnace Hot Surface ignitors, 2 or 3 wire pilot burners, water solenoid valves, flame sensors, Motors, Electrical Parts or Products after they have been installed. All of our electrical parts are brand new, and are sold as is, with no warranty. Our suppliers will not accept a return on electrical parts so we can not accept a return. We can not accept a return if a part comes in a sealed plastic bag and the bag has been torn open. We will not and do not resell parts that have been returned as new. We have very few returns, but if you do need to return an item it best that you know our policies and procedures. If you need to return an item please email us: JArnold4@aol.com  We will respond within 24 hours of your email.

 Our return policy: If we accidentally shipped you the wrong merchandise from what you ordered, then we will ship you the right merchandise out immediately at our expense with an UPS Return label enclosed so you may return the wrong merchandise. All returns if you do not want the product or if it is your fault in ordering the wrong product are subject to a 8% restocking fee. We will not sell any merchandise that has been returned as new. Our credit card processor and PayPal charges us 4% for the initial transaction and 4% for the credit to your credit card. This is a total of 8% we have lost to the credit card processor. We have to list the returned merchandise on our Bonus Buys page at a reduced cost.  This is why the 8% restocking fee is necessary.

*Absolutely, No Returns on Any Electronic Furnace Control Boards, Ignitors, 2 or 3 Wire Pilot Burners, Motors, flame sensors, or Electrical Products Once They Have Been Installed. All of our electrical parts are brand new, and are sold as is, with no warranty.

 All returns must be returned to Arnold's Service Company, Inc. with your receipt of purchase. Please make sure you keep your receipt. All returns must be packaged in their original box, in new resalable condition, with all parts and manuals included before a refund will be given. We can not accept a return if the part comes in a sealed package (plastic bag) and the package has been ripped opened.   We can not sell parts to you for testing purposes. Some customers purchase parts and find out that the part did not fix the problem and another part was actually causing the problem. We can not issue a refund if the part has been installed. We do not sell used parts and this would represent a total loss to our business if we accept the returned part after it has been installed.

When a refund is given an email notification of your refund date and amount will be sent to you.

 Thanks! We appreciate your business!

We want you to have confidence, and feel at ease when you make an online purchase with us. We know online purchases can be a little scary. This is why I have comprised the list below.  Here is a list of reasons why you should feel at ease and confident when you purchase from Arnold's Service Company, Inc. 

 

We would love to have your business!

 

bullet

We Have Low Wholesale Prices on Heating & Air Conditioning Service, Parts and Supplies! Some of the lowest prices on the Internet! 

bullet

With PayPal and VeriSign we use two of the most secure online payment and credit card processing companies on the Internet!

bullet

We Have UPS Point to Point Shipping Based Upon Your Zip Code!  We have incorporated UPS Shipping into our Business so you will know exactly how much your shipping cost will be before you purchase! 

bullet

We are dedicated to quick delivery of your parts and supplies with quick  UPS shipping right to your front door!

bullet

We use UPS World Ship Online Software that will email you a tracking number with expected date of delivery.

bullet

We give immediate Email confirmation after you purchase!

bullet

We ship your order within 24 hours after you purchase during the 5 day work week. If you order before 1:00 PM. Eastern Standard time, we try our best to ship your order the same day!

bullet

We Email you an UPS or USPS tracking number the day we ship.

 

Privacy Statement:

Please click here to see our Privacy Policy page if you are interested. Your transaction, email address and personal information will be held with complete confidentiality. I promise you! All credit card information is held in VeriSign's and PayPal's Secure Servers. We do not see any of your credit card or PayPal information. Please read our statement below:

I Kenneth Arnold, President of Arnold's Service Company, Inc. will never give your email address,  or any of your personal and private information to Anyone! I promise you! All of your credit card information is kept within VeriSign's and PayPal's secure servers. We here at Arnold's Service Company, Inc. never see any of your credit card information. If you want to add to an order we can not bill your credit card for more money. We can do a void or credit your credit card for the amount of your original purchase, then ask you to resubmit your order. We could also ask you to send the extra money for the added merchandise using our "Quoted Items Purchase Page." We are allowed to give credits and refunds, but not allowed to bill your credit card. If you have any questions please email us at: JArnold4@aol.com 

*Please let me know what you would like to see included on this web site. I am always open for suggestions and want to know what you would like to see on our site. Please email me JArnold4@aol.com  and let me know! Thanks!

 

 

 

We are Better Business & Square Trade Members!

We are PayPal Verified!

We have Secure Credit Card Processing!

  
Building Trust in Transactions (tm)

Official PayPal Seal 

  I accept payment through PayPal!, the #1 online payment service!

 PayPal Has Over 100 Million Users Worldwide!

Thanks for visiting Arnold's Service Company's Website!

Please visit our Favorite Christian Websites page. On this page we have a list of our Favorite Christian Websites. This page is intended to remind you of the eternal promises that are found in God's Holy Word and of God's never ending love for you. I try to read from some of these websites early each morning. It helps me get the day started out on the right track. I hope you enjoy these websites as much as I have!

God Bless you all.

Sincerely, Steve & Barbara Arnold

11506 Seatonville Road

Louisville, KY.  40291

Email: JArnold4@aol.com